Terms of Service

Welcome to Radha Raman Saree. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our online store.

1. Business Information

This website is operated by Radha Raman Saree, owned by Krishna Murari Banwarilal Marodia.

Registered Address:
Uppar Ground Floor, Shop No. 556, Ashirwad Textile Market,
Near Landmark, Sahara Darwaja, Surat, Gujarat - 395010, India.

2. Products

We offer women’s ethnic wear and textile products, including sarees, dupattas, lehengas, kurtis, and other related products. We make every effort to display product colours, designs, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, photography, or fabric characteristics.

3. Pricing and Payments

All prices listed on the website are in Indian Rupees unless stated otherwise. We reserve the right to update product prices, offers, and discounts at any time without prior notice.

Payments can be made through the available payment options on our website. Orders will be processed only after successful payment confirmation or as per the selected payment method.

4. Order Confirmation

Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp. We reserve the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, payment issues, or suspected fraudulent activity.

5. Shipping and Delivery

We aim to dispatch orders within the mentioned timeline on the website. Delivery timelines may vary depending on the customer’s location, courier partner, public holidays, or unforeseen delays.

Customers are requested to provide accurate shipping details. We will not be responsible for delays or failed deliveries caused by incorrect address, wrong phone number, or unavailability of the customer.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds will be handled as per our Return & Refund Policy. Customers are requested to review the policy before placing an order.

Products must be returned in unused condition with original packaging, tags, and invoice, wherever applicable.

7. Product Availability

Product availability is subject to stock. In case a product becomes unavailable after order placement, we may contact the customer for replacement, store credit, refund, or cancellation.

8. Use of Website

You agree not to misuse this website for any unlawful activity, fraudulent transaction, or activity that may harm the website, business, or other customers.

You must not copy, reproduce, or use any website content, product images, designs, logos, or text without written permission from us.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential loss arising from the use of our website, products, or services. Our liability is limited only to the value of the product purchased by the customer.

10. Privacy

Customer information collected through the website will be handled as per our Privacy Policy. We do not sell customer data to third parties.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updated terms will be posted on this page, and continued use of the website means you accept the revised terms.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

Business Name: Radha Raman Saree
Owner Name: Krishna Murari Banwarilal Marodia
Email: radharaas.support@gmail.com
Phone: 9825514541
Address: Uppar Ground Floor, Shop No. 556, Ashirwad Textile Market, Near Landmark, Sahara Darwaja, Surat, Gujarat - 395010, India.